Our commercial management tool allows our customers to follow and manage methodologically the different stages of the customer relationship (from the first prospect contact to the final payment and loyalty). In particular, it allows:
- Customer management: contact management, customer relationship history, prospecting, canvassing, customer follow-up, supply, sale, etc.
- Delivery management: management of suppliers, orders, stock management, monitoring and correction of quality problems, follow-up of modification and validation of orders, etc.
- Sales management.
- Purchasing management.
- Financial management: invoice, quotes, credit notes, purchase orders, delivery notes, payments/payment follow-ups.
- Commercial management: commercial follow-up, payment deadlines, late payments, reminders, etc.
- Administrative and legal management: recovery, reminder, legal actions, late payments, loyalty, …
- Better commercial analysis thanks to statistics (type of orders per customer, delivery times, invoicing times, payment terms, order recurrences, complaint rates, etc.).